If you have a question regarding a product, please do not hesitate to send us an email. Even though we try to answer your enquiries promptly, it can be much slower for lengthy answers, due to time restraints for packing and sending out our daily orders on time.
We always do our very best to answer your query as promptly as possible, but if you need to know immediately then please phone our office & leave a clear message, phone number to return your call, and suitable time frame that you will be available to take our call.
(08) 9851 4126 office number
During our WA Business Hours - We don't have Daylight Saving.
~~PLEASE NOTE the following about our Phone lines~~
Please call our landline number 1st, leave a Short MESSAGE. Repeat your return phone number, PLEASE speak slowly.
You can also call the mobile number 0419 929 143 instead, if that is your only option.
(Do NOT Text the above number PLEASE as text messages will NOT be answered)
**If you DO want to send us a text message, (don't forget to tell us your name).
8.30am - 4.00pm (WA Time) Monday-Tuesday-Wednesday-Friday
9am - 2pm (WA Time) Saturday - by arrangement only.
OFFICE IS CLOSED THURSDAYS & SUNDAYS
Due to unexpected issues of late, we may be unable to answer your call immediately. If you leave a clear message & contact number on the answering machine, we will return your call asap. That's a PROMISE!
PLEASE speak SLOWLY, especially when you leave your phone number.
Please also remember there is several hours time difference between WA and all other States,
WA is BEHIND QLD., NSW., VIC.,Etc... If you call before 8am WA time, there will be no-one in the office to answer your enquiry or return your call.
Where are we located?
South Coastal Region of Western Australia.
However, we are not a walk-in store, so pick up is not an option.